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Shipping options

Within most EU countries, we generally ship your orders via UPS. To non-EU countries, the orders are mostly sent via FedEx. The shipping service depends on the destination country.

For some countries it's also possible to optionally send small orders (like replacement lines) via postal airmail. But please note that postial airmails are uninsured and can not be tracked! If the total weight of your order is too heavy for a postal airmail letter, the shipping costs as well as the shipping service will automatically be adapted to UPS or FedEx.

Pick-up of goods at skywalk Headquarter
in 83250 Marquartstein, Germany

In general it is possible to pick up your ordered goods at our
skywalk Headoffice - Windeckstra├če 4 - 83250 Marquartstein - Germany.
As your order has to be prepared by our warehouse team, it is absolutely necessary to arrange an appointment for pickup with our Customer Service team to guarantee a smooth process. So in case you wish to pick up your goods, please get in contact with our Customer Service Team.
You can contact them via E-mail at
or by telephone: 0049 (0) 8641/6948-40.
In case of pick-up of your order, of course you don't have to pay shipping costs.

Destination Country not available?

Due to different reasons like customs or shipping restrictions, some countries are not available for selection. If your shipping destination address is not available, please send your order request via E-Mail to our Customer Service Team -
They are happy to help you with your order and find individual shipping possibillities.

Help Customer information Customer service Shops near You

0049 (0) 8641 - 694840

Mo-Fr 9.00 - 17.00 (CET)

83250 Marquartstein

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