4. Right of cancellation
(1) If you are a consumer
(i.e. a natural person placing the order for a purpose that cannot be ascribed
to your commercial or freelance professional activity), you have a right to
cancel the order in accordance with the statutory provisions.
(2) If you are a consumer and
make use of your right of cancellation in accordance with Section 4 (1), you
must pay for the regular costs of returning the goods.
(3) The right of cancellation
shall also be subject to the provisions of the following
- Cancellation policy -
Right of cancellation:
You have the right to cancel
this contract within fourteen days, without the need to state the reasons for
The cancellation period shall
be fourteen days as of the day on which you, or a third party you specify who
is not the carrier, have/has taken possession of the goods.
In order to exercise your
right of cancellation, you must notify us
Skywalk GmbH & Co. KG
83250 Marquartstein, Germany
Phone number: +49 (0)8641 / 69480
of your decision to cancel
the contract by means of a clear declaration to that effect (e.g. a letter sent
by post or an e-mail).
If you make use of this
option, we will immediately send you confirmation that we have received the
notice of cancellation (e.g. by e-mail).
Sending of the notice that
you wish to exercise your right of cancellation before the cancellation period
expires shall be sufficient to ensure that the cancellation period has been
If you cancel this contract,
we shall refund you all payments we have received from you, including delivery
charges (with the exception of the additional costs resulting from the fact
that you selected a means of delivery other than the low-cost standard one we
offer), immediately and by no later than fourteen days as of the day on which
we receive notice that you have canceled the contract. To refund the above, we
shall use the same means of payment you used for the original transaction,
unless explicitly agreed otherwise with you; you shall not be liable to pay any
charges connected with this repayment. We can refuse to refund the above
payments and charges until we have received the goods again or until you have
proved that you have sent the goods back, whichever is earlier.
You must return or hand over
the goods to us immediately and by no later than fourteen days as of the day on
which you inform us that you have canceled the contract. This deadline has been
complied with if you dispatch the goods before the fourteen-day period ends.
You shall bear the direct
costs of returning the goods.
You must restitute any
impairment to the value of the goods only if such impairment is attributable to
handling of them that is not necessary for the purposes of inspecting the
qualities, properties and working order of the goods.
- End of
the cancellation policy -
(4) The right of cancellation
shall not apply to contracts:
- for the delivery of goods that have been
made in accordance with the customer’s specifications, are not
prefabricated and in whose production an individual choice or stipulation
by the consumer was a substantial factor or that are clearly tailored to
the personal needs of the consumer,
delivery of sealed goods that are not suitable for return for reasons of health
protection or hygiene, if their seal has been removed after delivery, and
delivery of goods if they are combined inseparably with other goods after
delivery on account of their qualities.